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+6 07- 364 0199 enquiry@exalt.com.my

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Products & Services

Consultancy

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At Exalt Training & Consultancy Sdn.Bhd., we encourage our clients to Responsive image

While everyone else is working on creating documents to meet requirements and help you "pass" an audit, Exalt Training & Consultancy Sdn.Bhd. consultants team focuses on aligning requirements including customers needs, regulatory requirements, and business expectations.

This process assists leaders in achieving their specific identified objectives and developing a culture of continual improvement. As experienced consultants, we don't start with the ISO 9001:2008 standards.

Our efforts are focused on those customers that have the biggest impact on your business while ensuring you meet standard requirements. That's the key for impacting business towards a positive change.

Our consulting professionals are hands on, experienced industry experts who have worked with many and various organizations benchmarking and establishing requirements.

As fiercely technical as it sounds, we are approachable and enjoyable to work with!

Servicing clients for almost a decade, we have learnt that it begins with your customers needs! We recognize that your business thrives on satisfied - profitable customers. Working with the right people really makes a HUGE difference!

List of Consultancies

ISO Consultancy

  • ISO 9001:2008
  • ISO 14001
  • TS 16949
  • OHSAS 18001
  • ISO 13485
  • ISO 22000

Operation Management Consultancy College Education Blueprint Consultancy
Organization Upstart Consultancy Business Strategic Plan Consultancy
Human Resource Management Consultancy Hospitality & Service Consultancy

Auditing

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Exalt Training & Consultancy Sdn.Bhd. work as sub-contracted internal auditors and conduct internal audits for your organization thus helping companies in multiple ways:

  • Reducing the cost of retaining in-house internal auditors
  • Getting highly professional internal auditors trained in line with ISO 19011
  • Bringing in best practices suggested through "Opportunities for improvement" during audits

In today's competitive work environment auditors need a more in- depth knowledge and understanding of business processes - not just procedural requirements. Exalt Training & Consultancy Sdn.Bhd. auditors maintain business process audit capabilities, ISO 9001:2008, ISO 14001, TS 16949 & OHSAS 18001 understanding and will assist your organisation in identifying system weaknesses and initiating corrective/preventive actions to eliminate causes while your company benefits through continual improvement.

We provide professional process auditing services with fully qualified and helpful auditors whom are experienced as your external auditors, qualified in improvement techniques and seek out real business weaknesses in order to assist management in strengthening their business. Some other auditors tend to get stuck in documentation requirements and do not seek to achieve positive business results.

Here at Exalt Training & Consultancy Sdn.Bhd., we understand the importance of aligning the right auditors to organizations.

Our auditors understand how to:

  • approach different people at different levels within an organization
  • ask the right questions
  • the right way, to the right person
  • be impartial and independent
  • be professional & follow the certification body guidelines for audit, sample collections, interviews, reporting.

List of Consultancies

ISO Audit

  • ISO 9001:2008
  • ISO 14001
  • TS 16949
  • OHSAS 18001

Maintenance Audit

Exalt Training & Consultancy Sdn.Bhd. will carry out a pre-assessment audit every 6 months prior third party's routine surveillance audit. All findings will be reported and NCR (Non-Compliance Report) will be provided for corrective /preventive action. Our consultants will also guide you on what to be done in order to eliminate the problems.

Management Audit

  • Human Resource Analysis
  • Employees Performance Index
  • Operation Management Audit
  • Training Need Analysis
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    Hospitality & Service Consultancy

  • Service & Quality Assessment (SERQUAL)
  • Customer Service Relationship
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    Customer Satisfaction is guaranteed.

    Exalt Training & Consultancy Sdn.Bhd.'s auditors are fully qualified and maintain the same certifications as the Certification Body/ External auditors.

    Please review our auditing services and request a quote or contact us directly.

    What is a 'Pre Assessments?

    Exalt Training & Consultancy Sdn.Bhd. Pre-Assessment Audit on ISO & OHSAS is a complete audit on your company against the required standards to determine the readiness before a certification audit by Certification Body.

    • A pre-assessment is an audit with a specific objective related to the verification of an implemented system.
    • It's a trial run in order to see if the organization is "ready" for a 3rd party registration audit.
    • The pre-assessment is unique in that there are no formal corrective actions as an outcome but a better understanding of what the 3rdparty auditors are looking for.
    • The end result is that you have a higher level of confidence in your current system or you see where any weaknesses are so you can focus on patching things up before the "real" audit.
    • From here, the organization can then focus the remaining time before the Registration Audit fixing those areas that need the additional efforts.

    Exalt Training & Consultancy Sdn.Bhd.'s pre-assessments includes:

    • A formal open meeting
    • A full evaluation of the quality system
    • Identification of the working and non-working systems
    • A formal closing meeting
    • A comprehensive well written report

    We will provide you ideas on how to resolve the non-conformities found during our Pre-Assessment Audit. This report will allow you to fix/improve the system and to go into your assessment with confidence!

    Training

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    Training & Development is an investment for career advancement

    Paying expenses keeps the doors open. Investing opens new doors. Investments are for organizations that expect to be around for the long haul. In fact, investments make the long haul feasibility.

    The uniqueness of Exalt Training & Consultancy Sdn.Bhd.'s teaching methodologies guarantees a more complete understanding by participants. In Exalt Training & Consultancy Sdn.Bhd., our trainers strive to create a learning environment where participants can reduce training tension and get more involved. By creating such an environment, people learn faster and retain what they learned because they've internalized the concepts taught.

    Professional Team

    Our professional consultants and trainers are passionate, dedicated and approachable team of Certified Auditors and PSMB Approved Trainers with vast industry experience.

    Our trainers are well versed in their line of expertise with vast experience in the industry and equiped with business knowledge that ensures the trainings are catered to every need. Exalt Training & Consultancy Sdn.Bhd. is more concerned with providing specific information that may be unique to your business in order to help your business and individuals "get it". They understand the different approaches of training behaviors and utilize their skills as facilitators, lecturers, experts and coaches as they recognize the participants' needs.

    We focus on providing clients with solutions beyond the model of conventional training. By identifying the skills, knowledge and behaviours needed for optimum performance, we assemble our training solutions completely around your desired outcomes. Our proven framework for analysing the business and training need allows us to get to the core of your development requirements. Exalt Training & Consultancy Sdn.Bhd., we put ourselves in the clients needs. Repeat clients are invaluable and we ensure you, our training solutions have an impact when implemented in practice, if it doesn't benefit you, it most definitely would not benefit us.

    Administrative & Secretarial Related Trainings

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    Administrative & Secretarial Related Trainings

    • Corporate Email at Workplace
    • Customer Service and Managing Telephone
    • Documentation Skills for Workplace
    • Effective Business Communication
    • Managing Successful Relationship

    Administrative & Secretarial Related Trainings

    • Corporate Email at Workplace
    • Customer Service and Managing Telephone
    • Documentation Skills for Workplace
    • Effective Business Communication
    • Managing Successful Relationship

    ISO Related Trainings

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    ISO Related Trainings

    • ISO 9001:2008 Requirements for Top Management
    • ISO 9001:2008 Overview Training
    • ISO 9001:2008 Executive/Management Awareness Training
    • Implementation/Documentation Training
    • ISO 9001:2008 Internal Auditing Training
    • ISO 9001:2008 = Quality
    • ISO 14001:2004 = Environmental
    • ISO 18001:2007 = Occupational Health and Safety
    • ISO 22000:2005 = Food Safety
    • ISO 27001:2005 = Information Security
    • Five-S = Lean Manufacturing
    • AS9100:2009C – Aerospace
    • BS 25999 = Business Continuity
    • Mini-auditing Training
    • ISO 22000:2005 = Food Safety
    • ISO 27001:2005 = Information Security

    ISO Related Trainings

    • Five-S = Lean Manufacturing
    • AS9100:2009C – Aerospace
    • BS 25999 = Business Continuity
    • Mini-auditing Training
    • Registrar Selection Training
    • Train the Trainer
    • Training to Help Your Team Grow
    • Baseline Analysis
    • Progress Review Retainer
    • Readiness Assessment
    • Compliance Audit (Pre-assessment)
    • On-site Consulting
    • Return on Quality Training
    • Creating/Reviewing Documentation
    • Internal and External Audits
    • Subcontractor Audits
    • Specialized Materials
    • Supplier Quality Improvement Program

    Communication & Language Skills Related Courses

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    Communication & Language Skills Related Courses

    • Assertiveness & Self Confidence Communication
    • Communicate Effectively: Learn Skills from the Best
    • Communicate without Fear
    • Cross-Cultural Communication
    • Effective Tele-Conference Communication
    • Effective Telephone Etiquette & Presentations for Con-Call Meeting
    • English For Hospitality Industry
    • Essential Body Language

    Communication & Language Skills Related Courses

    • Intra & Interpersonal Skills
    • Managing Global Talent
    • Personalities & Organizational Communication
    • Persuading, Negotiating and Influencing Skills (Business Relations)
    • Persuading, Negotiating and Influencing Skills (Employees Relationship)
    • Practical English For Employees
    • Practical Presentation in 24 Hours
    • Public Speaking With Impact

    Employees Development Trainings

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    Employees Development Trainings

    • Anger Management
    • Business Etiquette
    • Change Management
    • Coaching Skills
    • Creative Thinking for Problem Solving
    • Customer Service Mindset-Creating A Win-Win Solutions
    • Effective Intra and Interpersonal Skills -Building Successful Work Relationship
    • Effective Supervisory Skills
    • Habits of Highly Effective People

    Employees Development Trainings

    • Assertiveness & Self Confidence Communication
    • Communicate Effectively: Learn Skills from the Best
    • Communicate without Fear
    • Cross-Cultural Communication
    • Effective Tele-Conference Communication
    • Effective Telephone Etiquette & Presentations for Con-Call Meeting
    • English For Hospitality Industry
    • Essential Body Language

    Management & Human Resource Related Trainings

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    Management & Human Resource Related Trainings

    • Intra & Interpersonal Skills
    • Managing Global Talent
    • Personalities & Organizational Communication
    • Persuading, Negotiating and Influencing Skills (Business Relations)
    • Persuading, Negotiating and Influencing Skills (Employees Relationship)
    • Practical English For Employees
    • Practical Presentation in 24 Hours
    • Public Speaking With Impact

    Management & Human Resource Related Trainings

    • Leadership & Influence
    • Managing Stress for Goal Achievement
    • Practical Presentation in 24 hours
    • Professional Grooming
    • Project Management
    • Team Building Winning Synergy
    • Think Outside the box
    • Time Management
    • Women at Work-Building Confidence and Managing Interaction
    • Work-Life Balance

    Hospitality & Service Consultancy

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    Hospitality & Service Consultancy

    • Call Center Effectiveness Training
    • Complaint Management
    • Consulting & Coaching Service
    • Customer Service Excellence
    • Employees Succession Grooming
    • Front Office Care
    • Habits of Highly Successful Revenue Managers
    • Hospitality Service Teamwork
    • Intra-Interpersonal Skills For Hoteliers
    • Knowledge & Skills Building For Management

    Hospitality & Service Consultancy

    • Managing Customer Conflict
    • Managing Hoteliers Performance
    • Managing Telephone Etiquette
    • Managing Today's Difficult Customers
    • Maximising Quality & Delivery
    • Millennium Competencies
    • On-Site Service Audit
    • Positive Management for Hotel Employees
    • Service Quality Management
    • Social Media & Marketing Communication
    • Tackling Angry Customers

    Operation Management Related Trainings

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    Operation Management Related Trainings

    • Communicating Confidently
    • Critical Assessment Success
    • Effective Delegation Skills
    • Key Performance Indicators
    • Knowledge Management
    • Leadership Management
    • Manager Management
    • Managing Workplace Anxiety
    • Meeting & Conference Management
    • Motivating Subordinates

    Operation Management Related Trainings

    • Performance Management
    • Project Management
    • Strategic & Organization Management
    • Strategic Operation Planning
    • Successful Critical Thinking
    • Supply Chain Management
    • Target & Appraising Performance
    • Teamwork & Team Building
    • Value-Added Operation Skills

    Quality Control Related Trainings

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    Quality Control Related Trainings

    • 5 'S' the Practice Of Industrial Housekeeping And Waste Elimination
    • 7 QC Tools
    • Basic Quality Control Tools for Problem Solving
    • Cost of Poor Quality
    • Implementing Quality Control Circles (QCC) At Workplace
    • Kaizen (Workplace Improvement)
    • Knowledge Management

    Quality Control Related Trainings

    • Lean Manufacturing
    • Poka Yoke Training
    • Project Management
    • Six Sigma Training
    • Total Productive Maintenance
    • Total Quality Management
    • Train the Trainers

    Strategic Business Management Related Trainings

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    Strategic Business Management Related Trainings

    • Business Etiquette & Personal Grooming
    • Business Succession Planning
    • Business Writing
    • Corporate Professionalism
    • Creative Thinking & Decision Making
    • Customer & Quality Valuation
    • Effective Inter-Intrapersonal Skills
    • Email For Entrepreneurs
    • Media & Public Relations
    • Operation Management

    Strategic Business Management Related Trainings

    • Persuading, Negotiating and Influencing Skills (Business Relations)
    • Presenting With Confidence
    • Sales Projections Training
    • Strategic Management
    • Strategic Performance & Change Management Confidence
    • Winning Image-Managing Customers

    Training Programs in Malay Language (Kursus-Kursus BM)

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    Training Programs in Malay Language (Kursus-Kursus BM)

    • 7 Kemahiran Penyelia Efektif
    • Kecemerlangan Dalam Pengurusan Diri dan Pengurusan Masa
    • Kecemerlangan Dalam Perkhidmatan Kaunter Dan Telefon
    • Kemahiran Berkomunikasi Bagi Pekerja
    • Kemahiran Menerapkan Tips Motivasi
    • Menerapkan Kualiti Pengeluaran & Pelanggan Di Kalangan Pekerja
    • Mengawal Sistem Personaliti Pekerja

    Training Programs in Malay Language (Kursus-Kursus BM)

    • Pekerja Alaf Moden
    • Pembangunan Keusahawanan Yang Berwibawa
    • Pemimpin Cemerlang & Semangat Kerjasama
    • Pengurusan Tekanan Kerja
    • Penyelesaian Masalah & Penaakul Keputusan
    • Perkhidmatan Pelanggan Berkualiti
    • Teknik Menangani Konflik Di Tempat Kerja

    Safety Related Trainings

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    Safety Related Trainings

    • 24/7 Safety Measurement
    • Accident Investigation Report
    • Confined Space Awareness
    • Chemical Management
    • Employee Response Training
    • Essential Ergonomics for Safety

    Safety Related Trainings

    • First Aid & CPR Training
    • Forklift With Safety Drive
    • Hazard Communication Safety
    • Managing 3R for Safety Environment (Responsibilities, Requirements & Regulations)
    • Occupational & Corporate Wellness
    • Safety Documentation For Healthy Workplace

    We offer wide variety of training options to best suit your organizational needs. Flexibility in duration, locations, training methods, evaluations help you gain the training without any hassles.Whatever your training needs are, we can do it! Please review our training services and request a quote or contact us directly.

    Yearly Public Training

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    We offer numerous Public Training courses for the Year 2013 to make certain your understanding and knowledge of quality/business policies, practices and processes is fluent. Our professional trainers are technically sound and also practical, approachable and enjoyable to work with.

    Exalt Training & Consultancy Sdn.Bhd.

    No. 33-01, Jalan Austin Perdana 2 / 23,
    Taman Austin Perdana,
    81100 Johor Bahru,
    Johor, Malaysia.
    012-7106867 (Puvi)
    +6 07- 364 0199
    puviexalt@gmail.com
    enquiry@exalt.com.my

    STOP.

    LEARN.

    EXALT.

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    Copyright © 2013 Exalt Training & Consultancy Sdn.Bhd.™